ji88 Privacy Policy

This Privacy Policy ("Policy") describes how ji88 ("we", "us", "our", "the Platform") collects, uses, discloses, and safeguards personal information provided by or collected about users ("you", "the Player") who access or use the ji88 platform available at https://ji88.cam. This Policy applies to all information collected through the platform, including account registration, deposits, withdrawals, gameplay activity, and any communications you have with our support team.

By registering on ji88, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not access or use the ji88 platform. This Policy should be read alongside the ji88 Terms & Conditions, which are available at https://ji88.cam/terms-conditions.

ji88 uses personal data collected from you for the following specific purposes. We only use data in ways that are compatible with the purpose for which it was originally collected:

• Account creation and management — to set up and maintain your ji88 player account, authenticate your identity at login, and manage account preferences and settings.
• KYC verification and age confirmation — to verify that you meet the 21+ age requirement and to confirm your identity in compliance with applicable KYC obligations before processing withdrawals.
• Payment processing — to facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladesh bank accounts, and to process withdrawal requests to your registered payment methods.
• Fraud prevention and AML compliance — to monitor transactions for suspicious activity, investigate potential fraud, and report to relevant authorities where required by applicable law.
• Customer support — to respond to your queries, complaints, and account requests, and to maintain records of support interactions for quality assurance and dispute resolution.
• Marketing communications (with consent only) — to send you promotional offers, bonus notifications, and seasonal promotions relevant to your interests, provided you have opted in. You may withdraw consent at any time.

ji88 is required to verify the identity and age of all players before processing any withdrawal request. This KYC process is a standard industry requirement designed to prevent underage gambling, protect against fraud, and meet anti-money laundering obligations. KYC is not optional — all accounts must pass verification before withdrawal access is granted.

KYC documents submitted to ji88 are reviewed by authorised personnel only. Documents are stored securely using encrypted storage and are not accessible to unauthorised parties. ji88 retains KYC documents for the period required by applicable law and deletes them securely thereafter.

ji88 does not sell, rent, or trade your personal data to third-party marketers, advertisers, or data brokers. We may share your data with the following categories of recipients strictly on a need-to-know basis:

• Payment processors — bKash, Nagad, Rocket, Upay, and card network partners receive the minimum data required to complete your transaction (mobile number, amount, reference). They are bound by their own data protection obligations.
• KYC verification providers — third-party identity verification services that assist ji88 in confirming the authenticity of submitted documents. These providers are contractually restricted from using your data for any purpose other than identity verification.
• Fraud detection and AML service providers — companies that assist ji88 in identifying suspicious transaction patterns and complying with anti-money laundering obligations. Data shared is limited to transaction metadata and risk signals.
• Regulatory and law enforcement authorities — where ji88 is legally required to disclose information (for example, in response to a valid court order, subpoena, or regulatory investigation). ji88 will disclose only the minimum data required by law and will notify you where permitted.

All third parties with whom ji88 shares personal data are required to implement appropriate technical and organisational security measures to protect that data and are prohibited from using it for any purpose beyond what is strictly necessary for the service they provide to ji88.

ji88 retains personal data only for as long as it is necessary for the purposes described in this Policy, or as required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account plus a minimum of 5 years after account closure to meet AML record-keeping requirements; KYC documents are retained for 5 years after the end of the business relationship; transaction records are retained for 5 years; marketing consent records are retained until consent is withdrawn and for 1 year thereafter.

When personal data is no longer required and no legal retention obligation applies, ji88 will securely delete or anonymise it so that it can no longer be attributed to an individual. Players may request early deletion of non-legally-mandated data by contacting support, subject to verification of identity.

ji88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include: SSL/TLS encryption for all data in transit between your device and our servers; encrypted storage for sensitive data at rest (including KYC documents and financial records); role-based access controls that limit which personnel can access personal data; regular security audits and vulnerability assessments; and two-factor authentication options for player accounts.

Despite these measures, no internet transmission or electronic storage system is completely secure. If ji88 becomes aware of a data breach that is likely to result in a risk to your rights or freedoms, we will notify affected players without undue delay and take appropriate remedial action. You should also protect your own account by keeping your login credentials confidential and reporting any suspected unauthorised access to [email protected] immediately.

ji88 may send you marketing communications about bonuses, promotions, new games, and seasonal offers (such as Eid, Pohela Boishakh, BPL season, and IPL season promotions) via SMS to your registered Bangladesh mobile number or by email, but only where you have provided explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may withdraw your marketing consent and opt out of all promotional communications at any time by contacting [email protected] or by following the unsubscribe instructions in any marketing message. Opting out of marketing communications does not affect the delivery of transactional messages (such as deposit confirmations, withdrawal notifications, or account security alerts), which are sent regardless of marketing consent status.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how ji88 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]